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Trouble with video

Live broadcast can not work in the following cases:

  • On iPhone/iPad 3 and below
  • On iPhone/iPad 4 and higher, with version OS below then 7.1
  • On Android with version OS below then 4.3
  • In old versions of browsers (for example Opera 12.17, Amigo, Internet Explorer 8)
  • In some "internal" browsers. Use the latests version of such browsers as: Google Chrome, Mozilla Firefox, Opera, Safari
  • On computers/laptops under control of Windows if the plug-in flash isn't established
  • On computers/laptops under control of Linux if the plug-in Papper Flash Player isn't established
  • Broadcasting didn't begin yet or already ended

Video files from archive can not work in the following cases:

  • In old versions of browsers (for example Opera 12.17, Amigo, Internet Explorer 8)
  • In some "internal" browsers. Use the latests version of such browsers as: Google Chrome, Mozilla Firefox, Opera, Safari

The inscription "The file is in processing" will mark that this video file will be recoded in a format for broadcasting online. If this inscription appears at the file of archive already more than days, means something happened to the file. In that case report about a problem to us and we will replace the file

If described above didn't help to solve your problem, write to us on mail Support@VideoProSport.com